Calendar notifications & policies
Turn on booking confirmations, reminders, cancellation and follow-up messages for each calendar, choose who gets them, and write texts that arrive in one segment instead of three.
Duck & Shark help site
Welcome to Your Digital Community — How to Get Started
A walkthrough of the new digital community platform, focusing on the initial access procedure which requires users to sign up using their full name, email, and password, followed by email verification via a secure code.
Welcome to The Pondo: Your All-in-One Business Command Center
The "Grand Tour" of the dashboard, sidebar, and how the system replaces your old apps
How to Run Your Entire Business from Your Pocket
While the desktop is for building, the Lead Connector App is for action. It mirrors your sidebar into simple icons at the bottom of your phone so you can run your business from anywhere.
The Heart of the Pondo — Your Communication Hub
How to manage SMS, Email, and Social DMs in one stream.
People & Smart Lists: Managing Your Connections with Care
How to organize your database, use Tags, and create automated Smart Lists.