Compare options · Plans & Services · Automation & AI · AI Enablement · Help & Support
Ask a question in plain language, give the relevant context and work toward a useful next step. Start with one focused task and review the answer before relying on it.
Ask AI is an in-account assistant available with eligible Pondocean access. It can be a useful place to begin when you want to understand a feature, organize a question or prepare what you need before making a change.
What it can see and do depends on the account and the functions made available there. Do not assume it knows every part of your business or can act on your behalf.
Do not share passwords, payment-card details or other secrets.
Review important facts, customer messages and operational decisions before using them.
Do not assume Ask AI can edit workflows, send messages, investigate an account or complete staff work.
Use a support request when the answer depends on private account review, service coverage or action from our team.
Sign in to your Pondo account and open Ask AI where it is available.
State the outcome you want, the part of Pondo involved and what you have already tried.
Add relevant, non-sensitive context. Ask a follow-up when the answer is too broad.
Review the result. Confirm consequential actions separately where supported.
Open Ask AI from your own account where it is available. If you need us to investigate, change or operate something, use the support request path instead.
Compare the named plans and choose the level of tools and help that fits your business. We will explain access, setup and any additional costs before you decide.
Explore Duck & Shark
Pricing · Plans & Services · Automation & AI · AI Enablement · Barbers
Help home · Help & Support · Ask AI · Help library · Start a request